SHIPPING

Customs

Countries outside of United Kingdom may be subject to additional duties to be paid. As the recipient, you are liable for all import duties, custom and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from custom on arrival. The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of the additional duties. If you refuse to pay the duties to release your order, the order will subsequently be returned back to GALANACCI and refunded. A shipping & handling fee may be deducted from your refund.

Shipping Update

We are trying our best to get your orders out as fast as possible, however, please expect possible delays due to the COVID-19 restrictions still in place in the U.K. You will be informed and updated through email throughout the fulfilment of your order.

We currently offer free shipping for United Kingdom. Below are the delivery time frames to be expected when your parcel is out for delivery.

UK - EVRI (1-5 days)

Europe - EVRI INTERNATIONAL (3-7 days) 

Other International - EVRI INTERNATIONAL (10+ days) 

Tracking information are provided on all orders which is included in the shipping confirmation emails sent once the order has been shipped.

If you have any questions, please contact: enquiries@galanacci.com